Last updated: June 2026
Welcome to SKGK Innovations (skgk.in). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.
By using our website, you consent to the practices described in this policy. We comply with applicable Indian laws including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
We collect the following types of information:
Personal Information (provided by you): Name, email address, phone number, shipping and billing address, payment details (processed securely by third-party payment gateways).
Account Information: Username, password (encrypted), order history, and wishlist items when you create an account on our website.
Automatically Collected Information: IP address, browser type, device information, pages visited, time spent on pages, and referring website through cookies and similar technologies.
Order Information: Product details, quantities, transaction IDs, and delivery preferences related to your WooCommerce orders.
We use the information collected for the following purposes:
Order Processing: To process and fulfill your orders, send order confirmations, shipping updates, and handle returns or exchanges.
Customer Support: To respond to your queries, complaints, and requests via email or phone.
Website Improvement: To analyze website usage patterns and improve our products, services, and user experience.
Marketing Communications: To send promotional offers, new product announcements, and newsletters (only with your consent; you can opt out at any time).
Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use the following types:
Essential Cookies: Required for website functionality such as shopping cart, login sessions, and checkout process.
Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics). These collect anonymous usage data.
Marketing Cookies: Used to deliver relevant advertisements and track campaign performance.
You can manage or disable cookies through your browser settings. However, disabling essential cookies may affect website functionality.
We do not store your credit/debit card details or UPI information on our servers. All payment transactions are processed through secure, PCI-DSS compliant third-party payment gateways (such as Razorpay, PhonePe, or other integrated providers).
We only retain transaction reference IDs and order confirmation details for record-keeping and customer support purposes.
We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:
Shipping Partners: Your name, address, and phone number are shared with our logistics and courier partners to deliver your orders.
Payment Processors: Payment details are shared with secure payment gateways to process transactions.
Legal Requirements: We may disclose your information if required by law, court order, or government authority.
Service Providers: We may share data with trusted service providers who assist us in website hosting, analytics, and email communication, under strict confidentiality agreements.
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:
Account Data: Retained as long as your account is active. You may request account deletion at any time.
Order Records: Retained for a minimum of 8 years as required by Indian tax and commercial laws.
Marketing Data: Retained until you unsubscribe or withdraw consent.
Under applicable Indian data protection laws, you have the following rights:
Access: You can request a copy of the personal data we hold about you.
Correction: You can ask us to correct any inaccurate or incomplete data.
Deletion: You can request deletion of your personal data, subject to legal retention requirements.
Withdraw Consent: You can withdraw your consent for marketing communications at any time by clicking the unsubscribe link in our emails or contacting us.
To exercise any of these rights, please contact us at support@skgk.in.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption, secure server infrastructure, access controls, and regular security assessments.
While we strive to protect your personal data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
Our website and products are not intended for children under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected data from a child, please contact us immediately at support@skgk.in and we will take steps to delete such information.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:
SKGK Innovations
Indore, Madhya Pradesh, India
Email: support@skgk.in
Phone: +91 75-8282-4242
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